Wednesday, October 22, 2008

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Hello All! This Sunday will be the much awaited car wash after service! To avoid chaos and to effectively use both resources and time available to us, here are the roles and their scopes and who is allocated to do what on the day itself!

Roles!

Admin – Your job on the day itself is to man a counter at the foyer area immediately after service. We have a list of people who have registered during the pre-registration. As such, your roles are,

1.      Ask owners who have registered to check their details in the form that will be provided. Ensure their details are correct!

2.      If the owner didn’t register in the pre-registration phase, ask them to fill up their details in a blank form.

3.      Once this is done, ask owners to hand over their car keys over to us. Once their keys are in our possession, tag the keys accordingly.

4.      Collect their love gifts and ask them to SIGN on the form. Please fill in the amount given! Also please ensure that the form is signed only AFTER both love gifts and their keys have been given to us. We don’t want to misplace their keys and we want to be accountable for the money as well!

5.      Pass them the appreciation gift! (prepared by Rachel)

We can anticipate a swarm of people registering after service, so let’s ensure it’s a seamless process from start to finish so we can quickly move on to the car-washing!

Here are the people who will be at the counter.

1.      Syl-vyn Lim (Overall in charge!)

2.      Deborah Ng (Love Gifts)

3.      Isaiah Das (Keys)

4.      Shalom Fung (Registration)

5.      Elizabeth Lee (Registration)

6.      Rachel Wong (Appreciation Gifts)

Here is a preview of the form. I thought of having individual slips instead of having everybody’s detail in a single form which can only be signed one at a time. This would hopefully speed up the process!

Name

Contact No.

License Plate No.

Love Gift Amount

Please Sign Here

 

Isaiah Das

 

98765432

 

SBA1234E

 

$100

 

 

 

 

For Official Use:

 

 

So here is how things go!

a.      Person A comes to the counter

b.      Give Person A his personal form

c.       Have him check his details and amend if necessary, OR fill up his details accordingly.

d.      Person A would move along to the Keys Section, where he will pass his key to Isaiah. Keys to be tagged! Should also ask where his car is parked!

e.      Person A would move along to the Love Gift Section where his love gift would be collected and the amount collected and noted down on his personal form.

f.        Have Person A sign the form

g.      Su Jun to counter sign the form

h.      Collect the form from Person A and pass him the Appreciation Gift!

i.        Rinse and Repeat!

Let’s aim to finish the admin process within 15 minutes!

 

Pre Car Wash – Your job is to prep the area as well as the resources needed for the car wash immediately after service!

1.      Jonathan Wong (Overall in charge / Driver)

2.      Daniel Yan (Driver)

3.      Daniel Fung (Car Wash Resource Manager)

4.      Daryl Ong (Car Wash Resource Manager)

5.      Joel Chin (Car Wash Resource Manager)

Whilst the admin team is busy with the registration, we should be doing things like filling the pails with water and stuff. I don’t know much about car wash! So we’ll take orders from the IC on the day itself! J Once the first keys have come in, Daniel can start driving the cars to the “waiting area”! 

Since we have to be discreet about this whole operation, I suggest a waiting area of two cars, while two cars are being washed. Then cars which have been washed could be moved to another location, maybe at the far end of Amtech.

I’m not sure whether the loading bay would be occupied this Sunday. Would it be the best location to wash the car? Just in case other tenants need to use the loading bay. Also the waiting area could just be somewhere nearby. Suggestions?!

 

Pre Pre Car Wash – Here are some of the things that we’ll have to do before the day itself!

1.      Shopping For Materials – Isaiah has a list of things we will have to buy! Other things to purchase would be the key tags. Rachel suggested putting the keys in small ziplocks then we label them instead. Opinions?

2.      Forms – Elizabeth will do up the individual slip forms!

3.      Appreciation Gifts – Rachel will do the gifts.

4.      Detailed Planning for the Car Wash Area, Waiting Area and Finished Area.

5.      Anymore?!

 

After the admin team is done, they can come join in the car wash! We can probably leave 1 or 2 people behind to handle the returning of keys, as well as to call and inform the owners that their cars are ready for collection. J The counter can always be shifted to the loading area so they can see all the fun of the car wash. Haha.

 


Joel Chin @ 1:20 AM

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